SVQ Hospitality Services (First Steps into Highland Hospitality) SCQF Level 5

What is special about this course?

This new and exciting course, delivered in conjunction with experts from the Hospitality sector has been developed for anyone wishing to embark on a fantastic career in Hospitality.

Designed for the modern work environment, this course will give you an excellent grounding in various hospitality areas, crucial for all hospitality career options. 

As part of the course, you will link up with a Hospitality establishment and work on their premise two days per week, gaining a real insight to the different departments and career opportunities the hospitality sector has to offer.

In just 18 weeks, students will gain a qualification in hospitality services, plus a portfolio of skills endorsed by hospitality employers. 

Students will also be guaranteed an interview with a hospitality employer on successful completion of the course. 

Entry requirements

There are no entry requirements for this course but all applicants will be invited to attend an interview and complete a short skills-test. 

You will work towards an SCQF level 5 qualification in Hospitality Services and participate weekly in an exciting and lucrative Hospitality placement where you will develop alongside hospitality skills, many transferrable essential and employability skills.

Most of the evidence for the qualification will be provided through visual observations and understanding of knowledge indicators.

Additionally, you will work towards achieving widely sought-after industry enhancement courses:

Elementary Food Hygiene

World Host Training in Customer Care


This course will require you to have essential equipment/clothing.  If you are under 18, you are entitled to have essential equipment paid for whether you are entitled to Education Maintenance Allowance (EMA) or not. 

If you are 18 and over and are eligible for a bursary, these costs will be met through your bursary.  If you are not eligible for a bursary, you will need to fund these items yourself.

How will I study my course?

    You need to commit to four days of blended learning time consisting of timetabled learning, work placement and personal study. Timetabled learning will take place on Wednesday and Thursday. Two days per week will be dedicated to work placement (days and times to be negotiated with your work placement provider).

    How long will my course last?

    18 Weeks

    Where can I study my course?

      • Thurso
      • Dornoch
      • Employers Premises

      Please note, UHI North Highland will be changing its name to UHI North, West and Hebrides in August 2023, subject to Scottish Government approval. This will not impact on your choice of course or how and where you will study.

    Start date



    For the latest information on fees please see our Tuition Fees information.

    What can I do on completion of my course?

    This exciting course could be the start to a successful career in the hospitality sector as well as providing a good platform to continue onto further study both here and further afield. 

    Is there more information available online?

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    As a Highland hospitality business, we are delighted to see First Steps into Highland Hospitality being launched. It is a step forward in bringing new entrants into the hospitality sector as well as encouraging others back into the industry. Being able to attend college to learn the theory and then being able to quickly put this into practice within a workplace, we see as a great step forward. The balance of 50:50 means more hands-on experience for the student and the potential to earn money on the days when not studying or on placement. We have worked with students on placements for many years and feel we benefit from having their input to our business, sometimes new eyes see things we can’t so there is the potential for the businesses to learn as well. With the course being a short one, the students, once in full-time employment may have gained the confidence to move on to another course which is a plus for our industry.

    Ellie Lamont, Owner - MacKay’s Hotel

    I am absolutely delighted that UHI North Highland is launching this new course, First Steps into Highland Hospitality.  A short, sharp, targeted course aimed at school leavers, those returning to work and those seeking a change in career direction which is intimately integrated with employers as proposed will provide not only a tremendous entry point for those considering the Hospitality sector as a career choice, but a ready source of people to support the industry’s development.  Most importantly, as there is a significant ‘work experience’ element built into the course, people qualifying will have a genuine understanding of what to expect on commencing employment.  The short 18-week nature of the course should also make it far more accessible and appealing for many, rather than a longer course commitment.

    Roddy Watt, CEO - Highland Coast Hotels Ltd.

    I would like to study this course in



    We are delighted that you are thinking about studying at UHI North Highland. Please note, UHI North Highland will be changing its name to UHI North, West and Hebrides in August 2023, subject to Scottish Government approval. This will not impact on your choice of course or how and where you will study. UHI North Highland operates a fair and open admissions system committed to equality of opportunity and non-discrimination. We consider all applications on merit and on the basis of ability to achieve, without discrimination on grounds of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity status, race, religion and/or belief, sex, sexual orientation or socio-economic background. We welcome applications from all prospective students and aim to provide appropriate and efficient services to students with disabilities.